General electrical questions
HIES, or the Home Insulation & Energy Systems Contractors Scheme, is a consumer protection organisation for renewable energy installations. It ensures that consumers are given the necessary protection and peace of mind when installing renewable energy products. Companies accredited with HIES are vetted to ensure they meet stringent customer service standards. Furthermore, when using a HIES member, consumers have access to free deposit and stage payment protection, a free insurance-backed guarantee, and an independent mediation service should any issues arise.
MCS, or the Microgeneration Certification Scheme, is a nationally recognized quality assurance scheme in the UK. It certifies both solar photovoltaic (PV) products and installation companies to ensure that they meet consistent standards of quality and reliability. When choosing a solar PV system, it's essential to ensure it's MCS-certified to guarantee the performance and workmanship quality. Additionally, many government incentives and grants require MCS certification as a prerequisite for eligibility.
Yes, we offer both commercial and domestic work for all of our services! Whether you need a full house rewire or a PAT test, E-Electrical is here to help you by providing first-class service to all of our customers with our transparent pricing policy.
NICEIC is a national program that provides assessment and certification services for contractors working across the building services sectors. This means you know that you’re in safe hands when you pick us.
We cover the entire southwest region of England, primarily focusing on Devon and Cornwall with our head office located in Sisna Park, Plymouth.
We accept cash, debit & credit card, BACS, cheque or bank transfer. Please note there may be a small charge for credit card payments.
We offer two types of contract, our basic contract offer is for servicing only and does not include for any call outs, repairs, additional labour or materials. Our all inclusive contract offer includes for all servicing, call outs, repairs, labour & materials for your peace of mind (subject to our standard Terms & Conditions). please contact us for a bespoke offer to suit your requirements.
Absolutely! We believe in honest and straightforward pricing. Before any work begins, we provide a detailed estimate that breaks down all costs involved. There are no hidden fees or unexpected charges. Our rates reflect the quality and professionalism of our services, and we strive to ensure that every customer feels they're receiving the best value for their investment.